Secura Limited Warranty
Legrand AV Inc., maker of Secura® branded products (“Legrand AV/Secura”) warrants to the original purchaser that all Secura metal video wall mount products, plastic speaker mounts, speaker stands, furniture, and all wood (MDF) accessories products (“Product(s)”) will be free of defects in material and workmanship under normal use for a period of three (3) years from the date of original purchase (“Warranty Period”). Because Legrand AV/Secura cannot control the quality of products sold by unauthorized sellers, this limited warranty applies only to Products that were purchased from a Legrand AV/Secura authorized seller, unless otherwise prohibited by law. Legrand AV/Secura Products are legitimately sold only by authorized sellers that are required to follow Legrand AV/Secura’s policies, procedures, and quality control standards. Legrand AV/Secura reserves the right to reject warranty claims from purchasers for Products purchased from unauthorized sellers, including unauthorized Internet sites.
What We Will Do:
If a claim is made under this limited warranty and, after investigation by Legrand AV/Secura, proves to be valid, Legrand AV/Secura will replace any defective Product free of charge.
How to Get Warranty Service:
Purchasers who wish to make a warranty claim based upon a Product defect should call SANUS at 1-888-333-9952 for warranty service assistance. We will discuss the problem with you and once we confirm the Product is under warranty, we will ship replacement parts at no cost to you within 72 hours. This limited warranty does not cover the costs of removing and replacing defective parts from your SANUS VUEPOINT Product. So, if your problem requires a repair technician, you must pay any labor charges.
This limited warranty does not cover any defects due to normal wear and tear, damage due to misuse, alteration to the Product, or negligence.
Limitation of Liability:
There are no warranties which extend beyond those stated herein. Any implied warranties that may be applicable to products, including implied warranties of merchantability or fitness for a particular purpose, are limited in duration to the duration of this warranty. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. Under no circumstances shall Legrand AV/Secura be liable for any special, incidental, or consequential damages based upon breach of this limited warranty, breach of contract or strict liability. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
Effective Date: February 1, 2021